Total Data Management consider the security of our clients’ data a matter of paramount importance. We therefore constantly re-assess, adjust and amend our operating systems and procedures. We are very aware that compliance is, without exception, a major concern of our clients. We have taken all measures that our research and experience dictate along with those legally required to protect client information and achieve compliance at all times. In the current climate it is necessary to continually adapt with ever-evolving industry regulations. Using a programme of risk assessments and internal audits, Total Data Management will support the priorities of your company policies by maintaining full control over the management of your records and the safe retention of data.
DATA
- IT system management provided by a security approved, proven and reputable data management provider
- Box Clever / Digital Archive data is mirrored to 3 different secure data centres
- Layered system access controls with encryption
- Business Continuity procedures in place
- Data Protection – GDPR fully compliant
- ISO 9001 (2015) Quality Management System fully accredited
- Risk Assessments supported by a programme of ISO 9001 internal audits
PHYSICAL
- Security & Fire Alarms with RedCare monitoring
- CCTV and detection throughout the site and buildings
- 2.4 metre palisade security fencing totally surrounds the premises with fully secured entrances
- Stand-alone storage facility allows bespoke security protocols
- External/internal 24-hour surveillance
- ISO 9001 (2015) Quality Management System fully accredited
- Risk Assessments supported by a programme of ISO 9001 internal audits
OPERATIONS
- ISO 9001 (2015) Quality Management System fully accredited
- Total Data Management owned vehicles with double security approved locks
- Radio communications with satellite tracking
- Physical record transfer and unloading inside secure compound
- Risk Assessments supported by a programme of ISO 9001 internal audits
STAFFING
- CRB security clearance
- Vetting with references taken for extended periods
- All employees sign Confidentiality Agreements
- No temporary staff utilised
- Long serving, loyal and experienced staff